Bookings & Pricing
50% deposit for all bookings is required to confirm booking.
In the event, you have purchased a tour and subsequently wish to cancel it,
Kiwiness Tours may refund your booking at its sole discretion, in which event
you will be charged a cancellation fee as follows:
Effective communication between both parties is recommended for best practice
surrounding cancellations. Discretion and further arrangements for unforeseen
circumstances such as illness and flight disruptions will be taken into account by
Kiwiness Tours shall not be liable for any loss or damage of any kind, including indirect or consequential loss or damage, arising directly or indirectly out of a cancellation or abandonment of, or delay to any trip however, caused.
Kiwiness Tours will not be liable for the sickness of, injury to, or death of, any passenger, or the loss of, or damage to, any personal effects, whether caused by Kiwiness Tour’s negligence or otherwise. There is no travel insurance cover included in the price of a tour and Kiwiness Tours recommends that you obtain travel insurance to cover any sickness, injury, or loss that may occur while you are travelling with Kiwiness Tours.
Where the services of another operator are provided as part of the Kiwiness Tours it is agreed and understood that Kiwiness Tours has no responsibility whatsoever for any default of that operator.
These terms and conditions are governed by the law of New Zealand and
you and Kiwiness Tours agree to submit to the jurisdiction of the courts of
New Zealand in any dispute. Nothing in these terms and conditions affects
your rights under the Consumer Guarantees Act 1993.
Kiwiness Tours will not be liable for breach of, or any failure to perform its
obligations under, these terms and conditions where such breach or failure is
caused by anything beyond Kiwiness Tours’ reasonable control.